Frequently Asked Questions.

How much is a logo?

Again, it’s not a cost. It’s an investment. Why is that? Because you will get a return on investing in your logo design. 

Our logo design pricing starts at $200 and goes up from there based on the size of the company. Our process is thorough, intensive, and often includes more deliverables than just a logo design.

I need a website. how much will a website be?

Our website prices depend on the platform, your requirements, and the features. For the best way to get an estimate, you book a free consultation or email us at yazmineismile@gmail.com

How long will it take to create a website?

A typical website takes about 3-6 weeks, if all materials and forms have been received right away.

Do you have affordable options for branding?

I understand that branding can be expensive. This is why I have created premade templates for Instagram posts, websites, etc. These premade templates are located in the “STORE” page. 

WHat are all the service do you offer?

I offer a variety of services. My services are as follows:

  • Web Design
  • Logo Development
  • Branding Design (Thank You Cards, Product Labels, Flyers, and etc)
  • Social Media Design (revamps, posts, banners, ads)
  • Social Media Management
  • Launch Assistance
How Do You Handle Payments For Projects?

When it comes to collecting payments for products over $100, I usually collect half of the project total at the very beginning of the project when the contract is signed. The rest will be collected when the project is complete. Once the project is complete, you will have 30 days to pay the remaining total. Every 30 days the remaining total is not paid, a late fee is added to the invoice. If you think you’ll have problems with this payment schedule, we can always discuss other options. We’re pretty laid back, but we are still a business and need to cover business costs. As long as the suggested payment schedule is within reason, we probably won’t have any objections. Any project under $100, will be paid in full at the very beginning when the contract is signed.

What Types Of Payments Do You Accept?

All of our invoices are issued through email or PayPal. On top of accepting cheques, this makes it possible to accept PayPal, and credit card payments. For larger amounts, we usually suggest cheques due to the fees attached to Paypal.

What is the different between hosting and domain?

Hosting is the space on the internet where you can store files. Usually used to store files for your website so they can be accessed through the internet. A domain is your .com, .ca, etc. which people will type into their web browser to access your website. You can compare this to the address on your home. Instead of providing GPS coordinates to people to find your home, you can provide your address which is easier to remember. A domain is your address to your website.

Can I call you to talk about the project?

At this time, phone consultations are for web-based projects and brand coaching services only. All other correspondence is done via email in order to keep a paper trail for records and to avoid miscommunication. Please allow 24-72 business hours for a reply to your inquiry. Inquiries will not be responded to on the weekends.

could i maintain my own website?

Yes, we build websites on platforms where our clients can easily make their own edits including adding products. When your site is done, you will have basic tutorials on how to maintain your own site. There are also additional video tutorials that will be sent to you. If you prefer, you can hire us to make changes and updates when needed. We offer a seasonal maintenance package for clients who would like to make sure their website is always fresh and inviting to keep their returning customers coming back for more!

What do I need to get started with a project?

To start a deposit should be sent. All content and imagery should be received within the first week of ordering so we can stay on track. For website projects, all web forms must be submitted. Please have all text prepared in a Word document. Also, please make sure it is free of any spelling errors before sending it over. All photos should be in JPEG or PNG format. Please absolutely no screenshots that need cropping. Professional photos are required for your website. It makes everything look professional. If you do not have photos, you could purchase stock photos from Etsy.

What are your hours of operation?
Mon-Friday 11am-7pm.
Please allow 24-72 business hours for a reply to your inquiry. Inquiries will not be responded to on the weekends.
What is your turnaround time?
– 7-14 business days for graphics.
– 3-4 weeks for custom websites (Shopify/Wix/GoDaddy/Squarespace).
– 4-6 weeks for custom websites
(WordPress).
*A rush fee can be applied if needed
Turn around times will remain the same unless you see a notice at the top of my website or it’s the holiday season.
Do you provide training once you complete a website?

Yes. I actually have video tutorials on how to use your website. If there isn’t a tutorial that answers your need, you could simply email me and I will respond within 24 hours.

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